Shipping Policy

Key Information:

  • Order Cut-Off Time: Orders submitted by 4:00 PM will be processed that same business day. Orders received after this deadline will begin processing the following business day.
  • Order Processing Time: Typically, orders take 1 to 2 business days (Monday through Friday) to process. Processing times could extend during high order periods or exceptional situations.
  • Package Transit Time: After dispatch, deliveries usually reach their destination in 5 to 7 business days (Monday to Friday). This is an approximation and slight delays may occur due to unexpected events.
  • Total Delivery Time: 6 to 9 business days (Monday to Friday).
  • Delivery Cost: Free shipping on all orders.

Order Processing and Shipping Details
You'll receive an order confirmation email once your purchase is received and processing begins. Processing typically completes within 1-2 business days (Monday-Friday), though this may fluctuate during busy periods. When your order ships, we'll email tracking details so you can follow its progress.

Following processing, your order will be dispatched. Transit time takes from 5 to 7 business days (Monday-Friday), though timing may differ based on destination, courier schedules, and logistical conditions.

We're pleased to offer free delivery throughout the United States on all products, regardless of value or dimensions.

Delays
If the maximum time for order processing and shipping has passed and your order still hasn't arrived, allow up to 2 extra business days (Monday to Friday) and don't forget to use your tracking code. If your package still hasn't arrived, please contact us, quoting your order number.

If your order hasn’t arrived by then, please contact us at support@miamithelabel.com, and we’ll investigate the issue.

Order Cancellations
If you need to cancel an order, please email us at support@miamithelabel.com as soon as possible. We can typically cancel orders before processing or dispatch begins. Once processing starts or the order ships, you'll need to follow our return procedure after delivery.

Damaged or Incorrect Items
We regret any instances where items arrive damaged or incorrect. Despite our careful packaging and quality checks, occasional errors may occur. If this happens, please email clear photos showing the problem, including any packaging issues, to support@miamithelabel.com. We'll review your case promptly to ensure your satisfaction.

We’re happy to help. Whether you need information, support or have question, our team is here for you. Simply reach out using the contact options below. We look forward to hearing from you.

Customer Services Hours:
Monday to Friday: 9:00 AM - 5:00 PM

Email: support@miamithelabel.com
Phone Number: +19342142036
Contact Form: Click Here

Business Information
Miami the label is owned and operated by Maye Commerce, a company registered in The Netherlands.

Address:
Oostersingel 23-10
9713 EX Groningen
Netherlands